Alliant Health Solutions, a "Best Place to Work" and "Healthiest Employer", seeks Emergency/Engagement Specialist (ESRD) to support educational programs, quality improvement activities, community outreach, and disaster preparedness and response activities that encourage patient and family-centered care and engagement and to improve care for ESRD patients across all Networks. Under the direction of the Executive Director and in collaboration with other departments, the Emergency/Engagement Specialist coordinates all Alliant ESRD Network outreach through the provision of technical assistance, education, and training to ESRD professionals, patients and their family members; leads in disaster preparedness activities within the renal community; and is the primary liaison to the Patient Advisory Committee(s) (PAC) and Facility Patient Representatives (FPR).

ESSENTIAL JOB FUNCTIONS:

Contract Management

Develop and monitor programs with measurement and feedback components as required
Submit contract requirements timely
Lead in the coordination of Disaster Preparedness and Management
Act as liaison with the ESRD patients, families and provider community of the Network and with the various ESRD organizations
Provide technical assistance for patient engagement activities as specified in the Statement of Work

Program Management

Assess needs, assets, and capacity for health education in the ESRD community
Design data collection activities, surveys, and evaluate outcomes to improve program efficiency and effectiveness
· Plan & implement health education & outreach for both patients, families and professionals Serve as the Disaster Preparedness liaison to:
- Emergency Coalitions, State Department of Health Services, Centers for Medicare and Medicaid Service (CMS) and the ESRD Kidney Health Analytics & Responsive Emergency Support (KHARES) contractor.
- Support drills and preparedness activities including disaster community and dialysis facilities.
- Manage EQRS reporting and compliance activities

Patient services

Serve as primary liaison and staff to the Patient Advisory Committee, including member recruitment , Coordinate the activities of the facility patient representatives
Assist with patient grievances and facility concerns as needed
Other duties as assigned

OTHER JOB FUNCTIONS:

Works in close collaboration with other team members to support the development of new projects and continuous improvement of the overall work process within the team.
Promotes core values of teamwork, professionalism, effective communication skills and positive behavior.
Maintains security and confidentiality of all information in accordance with HIPAA laws, URAC regulations, and company policies.
Demonstrates compliance with the corporate and departmental policies as evidenced by attendance, punctuality, and dress.
Performs other tasks and duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge, skill and ability to work independently and collaborate with team and community
Knowledge, skill and ability to communicate in verbal and written formats, including the ability to present information, facilitate meetings and other public speaking needs
Proficiency in Microsoft Office including Word, Excel, PowerPoint, Outlook, Teams, and Internet
Knowledge in the science of public health education, measurement and use of data
Knowledge of electronic and print outreach tools and methodologies
Ability to read, write, and speak English
Ability to travel by driving or flying to Company locations, customer events or meetings or other locations as needed.

EDUCATION, EXPERIENCE, AND TRAINING:

Required:

Bachelor’s degree required, health, marketing and/ or communications
Healthcare experience
Experience working with federal and state regulatory agencies, professional and community groups

Preferred:

Knowledge of Medicare, dialysis/ESRD
Previous experience in Disaster management

*If interested, please apply!

Emergency Engagement Specialist, ESRD